Guided by the UBE Management Policy, the UBE Group designates Fundamental Quality Guidelines that define the standards for quality activities at the Group.
UBE Group Fundamental Quality Guidelines
In order to earn the trust of stakeholders, we will continually focus on safety and security in developing and providing products and services that meet customer expectations for quality.
- We will always obtain the latest information on regulations and public standards that relate to quality, and we will adhere to them.
- We will adhere to the agreements with customers.
- We will build close relations with customers and provide the quality sought by customers.
- We will continually improve our quality assurance systems.
- We will develop products and services that can be safely and securely handled throughout the product life cycle, ensuring that we suitably provide necessary information.
Approach to Quality Activities
The UBE Group strives to improve quality by clarifying its basic approach to quality assurance activities and by also evaluating those activities.
Quality activities are comprised of the following three activities.
- Quality activities by the corporate internal control department
- Quality assurance activities in accordance with quality assurance systems operated by Group companies
- Quality assessment of the quality assurance activities of Group companies
The UBE Group has appointed a Quality Officer who is responsible for overseeing the Group’s quality activities. The Group also has established Head Office internal control departments and the Group Strategic Management Meeting for Quality. Under the direction of the Quality Officer, the corporate internal control department manages the Group’s quality activities and establishes corporate internal controls. The Quality Officer provides regular status reports regarding the establishment and operation of internal controls to ensure effective supervision by the Board of Directors.
The UBE Group’s quality activities are carried out via the following major initiatives executed by the Head Office internal control departments.
1. Raising quality awareness
Planning and implementing quality awareness activities in the UBE Group
2. Managing quality activities
Formulating UBE Group quality measures and managing their progress
Reporting the status of quality measure implementation and quality activities to the Group Strategic Management Meeting for Quality
3. Conducting audits
Improving UBE Group quality by conducting internal audits
The UBE Group operates a wide range of businesses worldwide, including chemicals, machinery, and construction materials. These businesses are operated under a system that emphasizes independence. Each business strives to practice independent quality activities in line with its business profile, and the Head Office internal control departments (quality assurance department) support its independent activities.
The Chemicals Segment maintains a quality management system (QMS) at its business divisions and four factories in Japan. To prevent a recurrence of improprieties in quality checks detected during inspection in fiscal 2018, the Company is pursuing steady implementation of recurrence prevention measures, while also taking stronger initiatives to prevent any new issues. It is providing repeated awareness of quality training to improve the mindset of senior management and employees, revising internal rules, and preventing human error through the use of information and communications technology. The Chemicals Segment will continue to steadily pursue these activities, work on continual improvement, and restore the confidence of our stakeholders.
In order to meet industry-specific requirements, the Pharmaceutical Division will maintain its own pharmaceutical quality system (PQS) and is committed to its pharmaceutical quality policy.
All employees will continue to maintain a strong awareness of quality, work to create the kind of value that only the UBE Group can create, and strive to provide the quality that customers need.
Chemicals Segment Quality Policy
Pharmaceutical Quality Policy
UBE Machinery Group
Continuing to Supply Quality Products and Services That Satisfy Customers and Build Trust
UBE Machinery Group develops products from customer-centric perspectives by amply identifying diverse needs and their underpinnings. It continues to provide safe and secure products and services across various fields, including molding machines, industrial machinery, bridges, and steel products. The company developed human resources to comply with and uphold regulations and standards relating to business activities while continuing to enhance quality management systems as part of an ongoing Groupwide pursuit of outstanding quality.